Prescott Memorials Policy on the Collection, Use and Disclosure of personal information.

What is personal information?

Personal information is information that identifies you or information that would allow your identity to be deduced. It does not include business information such as your name, business address and telephone number. Please also note that the restrictions in the federal privacy legislation do not apply to "publicly available" information.

What information is collected?

Depending on the products or services being provided we may need to collect such information as:
• Your name, the decedents name and/or family names and/or contact information
• Address, phone number, facsimile number and e-mail address
• Birth date, date of death, place of birth and death and the age of the decedent at the date of death
• Payment information such as credit card information or authorizations to withdraw                

We only collect information that is necessary or related to providing you with our products and services. 

Obtaining your consent

We will obtain your consent to the collection, use and disclosure of your personal information.            

Use of personal information

Personal information gathered by us is maintained in our head office in Prescott, Ontario. Such information is used:                        
• in order to communicate with and/or provide information to you or your family
• to fulfill requests for products and services in order to meet your needs or the needs of the decedent
• to provide customer service
• for billing purposes
• to comply with provincial legislation                

Prescott Memorials does not sell, barter, trade or exchange any of your personal information to any third party to enable them to market their products and services.

Web Site

Our web site may from time-to-time contain links to other sites, which are not governed by this privacy policy. 
A cookie is the term for a technology that installs a small amount of information on your computer to permit a web site to recognize future visits form that computer. You can set your internet browser to notify you when you receive a cookie in order to accept or reject that cookie or to block cookies all together.

Disclosure of personal information

Only under the following circumstances will Prescott Memorials disclose your personal information:
• When specifically required by the Cemeteries Act (Revised), R.S.O. 1990, c.C.4, as amended from time-to-time.
• When otherwise required or authorized by law to do so, including and not limited to when required by an order of the court.
• When the products or services that we are providing to you require us to give such information to third parties; your consent will be implied unless we are advised otherwise.
• If the information is already publicly known.
• Where it is necessary to establish or collect amounts owing to us
• Information represented on a physical monument in accordance with your instructions
• When you have otherwise consented to the disclosure        

How may I view and correct my information?

To review or correct your personal information, or if you have any questions or concerns regarding your information or our privacy policies or procedures, please write to:                        

Tel: (6I3) 925-2431
Fax: (613) 925-3059

There is no charge for verifying or correcting information. Depending on the circumstances, there may be a charge if you want a copy of your records. If we deny your request for access to, or refuse a request to correct information, we shall explain why we have taken such action.

Is my personal information secure?

Prescott Memorials takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:
• Premises Security
• Restricted file access to personal information
• Security measures in regard to physical storage devices
• Technological safeguards such as firewalls
• Internal password and security policies            
                                    
Changes to this Privacy Policy

This Privacy Policy is in effect as of January 1, 2019. Prescott Memorials may from time-to-time review and revise its' privacy practices and this Privacy Policy.